We at Padchin want you to be completely satisfied with your purchase. That's why we offer a simple, 10-day, no questions asked return policy. If you're not happy with your order for any reason, you can return it within 10 days of receiving it for a full refund or store credit.
Here’s how to return an item:
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Contact us: Within 10 days of receiving your order, please email us at customerservice@padchin.com or message us on WhatsApp at +91 70111 94219 with your order number.
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Prepare the package: Ensure the product is in its original, unused condition with all tags and packaging intact.
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Ship it back: We will arrange for a pickup, or you may be asked to ship the item to us. Once we receive and inspect the item, we will process your refund.
Please note:
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Returns are only accepted for products in their original, unused condition.
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The refund will be processed to your original payment method or as store credit, as per your request.
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It may take 5-7 business days for the refund to reflect in your account after we receive the returned item.
In case of any issues, please contact us within 7 days of receiving your order. Here’s what you need to do:
